Emergency Text 111

Do you have difficulty hearing or talking on the phone? Register now for the 111 TXT service so you can contact Fire, Ambulance or Police in an emergency.

An emergency TXT Service – You MUST register for the TXT111 Service to work.  Only TXTs from mobile phone numbers registered on the Police website will get through.

To register for 111 TXT you need to set up a 'My Registration' account. It's how you enter your information into the Police application. Then in an emergency, they know you're deaf, hearing or speech impaired.

Here’s how to register for the 111 TXT service so you can contact Fire, Ambulance or Police in an emergency:

Go to www.police.govt.nz/txt111

Go to ‘How to Register’ and follow the 4 steps.

Wait for a confirmation TXT from Police.

Then you can TXT 111 in an emergency.

Remember:  Sometimes there are delays on the phone network.  If you TXT111 and don’t get a response within 2 minutes, then contact 111 a different way.

For more information and to register click here.